Shipping policy
Processing Time:
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Estimates:
- We offer carrier-calculated shipping rates through USPS, UPS, FedEx, and DHL. Rates are displayed at checkout based on your shipping address and order weight.
- Estimated delivery times vary by carrier and destination.
- Expedited shipping options are available at checkout.
International Shipping:
- We ship internationally to select countries.
- International shipping rates are calculated at checkout based on the destination and package weight.
- Delivery times vary by location and customs processing.
- Customers are responsible for all customs duties, taxes, and import fees. These charges are determined by your country’s customs office and are not included in our shipping costs.
- We are not responsible for delays due to customs clearance or international shipping restrictions.
Shipping Restrictions:
- We do not ship to P.O. Boxes or APO/FPO addresses at this time.
Lost or Delayed Packages:
- Once a package leaves our facility, we are not responsible for delays caused by the carrier.
- If your package is lost, please contact the carrier directly using your tracking number.