Privacy Policy
Information We Collect
When you consent to receive text messages from The Braid Lounge, we may collect the following types of information:
**Contact Information:** Including your name, phone number, and email address.
**Communication Data:** Details about the text messages we send to you and your responses.
**Technical Information:** Such as your IP address, device type, and operating system.
How We Use Your Information
We use the information we collect to:
- Send you appointment reminders, confirmations, and updates.
- Provide customer support and respond to your inquiries.
- Send promotional messages, special offers, and other marketing communications.
- Improve our services and develop new services.
- Ensure compliance with legal obligations.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
**Service Providers:** We may share your information with third-party service providers who perform services on our behalf, such as the phone company that facilitates our text messaging services.
**Legal Compliance:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
SMS consent given by customers will not be shared with any third parties or affiliates.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
Your Choices
You have the following rights regarding your personal information:
**Opt-Out:** You can opt-out of receiving promotional text messages from us at any time by following the instructions provided in those messages or by contacting us directly.
**Access and Correction:** You can access and update your personal information by contacting us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the effective date of this Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Braid Lounge
Email: ContactUs@thebraidlounge.com
Phone: 757.965.4232
When you consent to receive text messages from The Braid Lounge, we may collect the following types of information:
**Contact Information:** Including your name, phone number, and email address.
**Communication Data:** Details about the text messages we send to you and your responses.
**Technical Information:** Such as your IP address, device type, and operating system.
How We Use Your Information
We use the information we collect to:
- Send you appointment reminders, confirmations, and updates.
- Provide customer support and respond to your inquiries.
- Send promotional messages, special offers, and other marketing communications.
- Improve our services and develop new services.
- Ensure compliance with legal obligations.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
**Service Providers:** We may share your information with third-party service providers who perform services on our behalf, such as the phone company that facilitates our text messaging services.
**Legal Compliance:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
SMS consent given by customers will not be shared with any third parties or affiliates.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
Your Choices
You have the following rights regarding your personal information:
**Opt-Out:** You can opt-out of receiving promotional text messages from us at any time by following the instructions provided in those messages or by contacting us directly.
**Access and Correction:** You can access and update your personal information by contacting us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the effective date of this Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Braid Lounge
Email: ContactUs@thebraidlounge.com
Phone: 757.965.4232